What this service is — and is not

Criminal defence solicitors for interviews under caution. We are not the police.

This service IS for

  • People in police custody being interviewed under caution
  • People attending a voluntary interview under caution
  • A family member or representative acting on their behalf to obtain a solicitor

This service is NOT for

  • Contacting a police officer or police station
  • Asking what has happened to someone in custody
  • Updates about a case or investigation
  • Reporting a crime or general police enquiries

For those matters, contact your local police force directly.

Step-by-Step Guide

Police Custody — What Happens After Arrest, and Your Rights

Being arrested is disorienting. This page explains, in plain English and step by step, what actually happens from the moment you arrive at a custody suite to the moment you are released, charged, or bailed — and how the Police and Criminal Evidence Act 1984 (PACE) protects you throughout.

Step 1: Arrest and arrival at the custody suite

You can be arrested under section 24 of PACE wherever the officer reasonably suspects you of involvement in an offence. You will be cautioned at the point of arrest and transported to a custody suite — usually in a marked vehicle.

On arrival, you are presented to the custody sergeant. The custody sergeant is independent of the investigation and decides whether your continued detention is necessary and lawful.

Step 2: Booking in

The booking-in process is mostly procedural but legally important:

  • Your personal details are confirmed.
  • The officer summarises the grounds for arrest.
  • The custody sergeant authorises detention if satisfied it is justified.
  • You are searched and your possessions logged.
  • You are given a printed notice of your rights and entitlements.
  • You are asked whether you want a solicitor — say yes, even if you are unsure.

Step 3: Your rights in custody

Under PACE Code C, you have a number of fundamental rights from the moment you are detained:

  • Free, independent legal advice at any time, paid for by legal aid regardless of income or offence.
  • The right to have one person told of your arrest.
  • The right to consult the PACE codes of practice.
  • Regular meals, fluids, and rest periods.
  • Medical care if needed, including from an independent custody nurse or doctor.
  • The right to silence, subject to the adverse-inference rules.
  • An interpreter, if English is not your first language.
  • For under-18s and vulnerable adults, the right to an appropriate adult.

Step 4: Detention time limits

Detention is not open-ended. The basic limits are:

  • 24 hours from arrival at the station — standard maximum without further authorisation.
  • 36 hours with the authorisation of a superintendent in indictable cases.
  • Up to 96 hours with successive applications to a magistrates’ court in serious indictable cases.
  • Different rules apply under terrorism legislation.

The custody sergeant must conduct regular reviews of whether detention remains necessary — typically after 6 hours, 15 hours, and so on.

Step 5: Disclosure and consultation

Before interview, your solicitor obtains disclosure from the investigating officer: the allegation, key evidence, and the points the police want to put to you. You then have a private consultation with your solicitor, protected by legal professional privilege.

This is where the interview strategy is decided — answer questions, prepared statement, no comment, or a hybrid approach.

Step 6: The interview under caution

The interview is recorded. It is opened with the formal police caution, identification of everyone present, and confirmation that you have had legal advice.

The interview itself usually follows a structured pattern:

  1. Background/context questions.
  2. Open invitation to give your account.
  3. Specific, evidence-based questions.
  4. Putting any inconsistencies or alleged admissions.
  5. Final opportunity to add anything.

Step 7: Decision on charge or release

After interview, the custody officer (sometimes after consultation with the CPS) decides one of the following outcomes:

  • No further action (NFA) — released, with no charge.
  • Released under investigation (RUI) — the inquiry continues; you may be re-interviewed later.
  • Police bail — released subject to conditions and a return date.
  • Charge — formally accused and either bailed to court or kept in custody for the next available court.
  • Caution — formal admission of guilt without prosecution; significant consequences and not to be accepted without advice.

What family members can — and can’t — do

Family members can instruct a solicitor on behalf of a person in custody. The custody officer will then notify the detainee that representation has been arranged.

However, the police, the solicitor, and the custody suite cannot give family members updates about the investigation, the evidence, or the interview itself. Communications with the detainee are confidential.

Why early legal advice changes outcomes

Decisions taken in the first few hours of custody have lasting effects. Whether to answer questions, what to say, whether to accept a caution — each can be the difference between an early NFA and a charge that follows you for years. Free legal advice exists for exactly that reason.

Next steps

If you, or a family member, are about to be — or have just been — taken into custody, request a solicitor immediately. The earlier representation begins, the better.

Questions about this topic

Concise, AI-friendly answers covering the most common questions.

What happens when I am taken into police custody?

You are brought before a custody sergeant who decides whether your detention is justified. Your details are taken, your rights explained, your possessions logged, and you are placed in a cell to wait for interview. You have the right to free legal advice from the outset.

How long can the police hold me?

The standard maximum is 24 hours from arrival at the police station. A superintendent can extend this to 36 hours, and a magistrates' court can extend further up to 96 hours for indictable offences. Terrorism cases have separate rules.

Do I have a right to a solicitor in custody?

Yes — under section 58 of PACE, you have the right to free, independent legal advice at any time while in custody. This applies regardless of your income or the offence, and access can only be delayed in narrowly-defined serious-case circumstances.

Can my family find out I'm in custody?

You have the right to have one named person told you have been arrested (subject to limited exceptions). The custody sergeant will arrange this. Family members cannot, however, be given updates on the investigation or evidence.

What happens after the interview?

The custody officer reviews the case and decides whether to release you with no further action, release you under investigation, release you on police bail, or refer the matter to the CPS for charging decision. A solicitor will guide you through each outcome.

Common questions about our service

Clear answers about what this service does and does not do.

Do I need a solicitor at a police interview?

Yes. Any police interview under caution — whether in custody or voluntary — can be used as evidence against you. You have a right to free, independent legal advice under the Police and Criminal Evidence Act 1984. Always speak to a solicitor before answering questions.

Can a family member instruct a solicitor?

Yes. A family member, partner, or authorised representative can contact a solicitor on behalf of someone in custody or attending a voluntary interview. The custody officer must then inform the detainee that legal representation has been arranged.

Can you contact the police for me?

No. We are a firm of independent criminal defence solicitors, not the police. We cannot contact officers, custody suites, or investigators on your behalf. To contact the police, call 101 for non-emergency matters or 999 in an emergency.

Can you tell me what happened to someone in custody?

No. We do not hold information about other firms' clients, and even where we represent a person, all communications are protected by legal professional privilege. To enquire about a detainee, you must contact the police station holding them directly.

Do you provide agent cover for solicitors?

Yes. We provide reliable police station agent cover for criminal defence firms across Kent — covering custody attendances, voluntary interviews, and urgent short-notice instructions. Detailed attendance notes are provided after every job.

Need a solicitor for an interview under caution?

Independent criminal defence representation across Kent — for individuals, family members, and instructing firms.