Contact pathways

Getting in touch

I'm a criminal defence solicitor, not Kent Police. If you need the police, call 999 or 101. Otherwise, pick the option below that fits.

Scope and FAQ: what we can and cannot help with.

What is your situation?

Pick the option that fits, so your message reaches the right place.

Need a solicitor now? Call me

Not Kent Police. For the police call 999 or 101.

Office addresses of Tuckers Solicitors LLP

Legal services are provided through Tuckers Solicitors LLP. These are firm office addresses of Tuckers Solicitors LLP — not a personal or home address.

  • Tuckers Solicitors LLP – Chatham office
    The Innovation Centre, Maidstone Road, Chatham, Kent ME5 9FD
  • Tuckers Solicitors LLP – Swanley office
    29 High Street, Swanley, Kent BR8 8AE

Swanley from the SRA register (592449); Chatham from tuckerssolicitors.com/contact. Phone numbers are not published in page HTML — use Call (confirm step) or WhatsApp.

Public & family

Got a voluntary interview booked? Use the voluntary interview option. Immediate family member in custody now? Use the custody option. I can't take instructions from friends or colleagues on someone else's behalf.

Solicitors & firms

Instructing solicitors and defence firms: use the solicitor cover pathway (or the agency page). Do not use the public custody form for firm instructions.

What to expect: custody and booked interviews — I work days, evenings, weekends and bank holidays, depending on the case. Call and I'll tell you straight away if I can take it. Solicitor cover — the agency page / firm WhatsApp is usually fastest. Non-urgent written enquiries — we aim to reply within 1–2 working days. Response times are not guaranteed.

Why isn’t your phone number on every page?

I do take urgent calls when someone's in custody or has a booked interview. I don't put the number on every page because a lot of people find this site while looking for the police, and those calls, plus requests for free advice after release, tie up the line for people who need a solicitor tonight. Pick the option above that fits your situation, or use the written enquiry below for anything non-urgent.

Non-urgent written enquiry (defence clients & firms only)

This form is for non-urgent messages from prospective clients and instructing solicitors. It isn't for emergencies, police or custody enquiries, or free general legal advice. Police officers and OICs: please use 101 or force systems. I can't supply custody suite numbers or FP/DNA chase contacts. Reply times aren't guaranteed.

What this form can help with

  • Non-urgent questions about instructing us for police-station defence work in Kent
  • Administrative messages (e.g. referring a matter, confirming you’ve already instructed us)
  • Clarifying whether your situation is something we cover as defence solicitors
  • Solicitor/firm messages about agency cover (the agency pathway is usually faster)

What we cannot do

  • Act as Kent Police or any force, take crime reports, or transfer calls to custody or switchboard
  • Provide custody suite telephone numbers, emails, or FP/DNA chase contacts for police/OICs
  • Confirm whether someone is in custody, find a missing person, or give welfare updates without being instructed as their solicitor
  • Provide free advice after release, after a past interview, or general case updates
  • Accept instructions from friends or colleagues for someone else (immediate family only; detainee must confirm)
  • Treat past arrests or “already released” matters as urgent police-station attendance
  • Replace 999 or 101

Non-urgent written enquiry — defence clients & firms only

I'm a criminal defence solicitor, not the police.

I help people in Kent police custody now, or with a voluntary interview already booked. Immediate family can ask me to act for someone in custody. I can't advise on arrests that are already over.

I'm a defence solicitor, not the police. I can't help with police enquiries, crime reports, custody suite contact details, FP/DNA chase requests, custody status checks or free advice after release. For the police, call 999 or 101.

Someone in custody now? Use the current custody check. Booked interview? Request representation. Do not use this form for urgent custody.

First — are you reporting a crime or looking for a police number?

If yes, use official police contacts. This website cannot help with those enquiries.

Who provides the legal service

If you contact us through this website, Defence Legal Services Ltd (t/a Police Station Agent) receives your enquiry. If your matter goes ahead, any Legal Aid or private retainer is with Tuckers Solicitors LLP (SRA number 592449), where Robert Cashman acts as a solicitor. This website provides general information; it does not itself provide legal services.

I take instructions for people in police custody now and for booked voluntary interviews. I don't give general legal advice by phone, or free advice after release or after a past interview.

Complaints: see the complaints page, or write to Tuckers Solicitors LLP, Innovation Centre Medway, Maidstone Road, Chatham, Kent ME5 9FD.