Regulatory Information
Company information
Police Station Agent is a trading name of Defence Legal Services Ltd (registered as DEFENCELEGALSERVICES LIMITED), a company registered in England and Wales, company number 09900871 (Companies House record). ICO registration ZA198500.
Defence Legal Services Ltd is not a firm authorised or regulated by the Solicitors Regulation Authority. Robert Cashman is individually regulated by the SRA as a solicitor (SRA ID 190283).
Website Operator
This website is operated by Defence Legal Services Ltd t/a Police Station Agent.
Defence Legal Services Ltd t/a Police Station Agent provides general information through this website and does not itself provide legal services.
Legal services
Legal services are provided by Tuckers Solicitors LLP, authorised and regulated by the Solicitors Regulation Authority (SRA number 592449). You can check this on the SRA register. Any legal aid or private retainer is with Tuckers Solicitors LLP, and I act for you as a solicitor at Tuckers. I'm individually regulated by the SRA as a solicitor (SRA ID 190283).
Professional memberships
Data Sharing
If your matter goes ahead, the information needed is passed to Tuckers Solicitors LLP so they can act for you. See our Privacy Policy.
For more information about how we handle your data, please see our Privacy Policy.
Complaints about legal work
If you're unhappy with the legal service you've had, please tell me first and I'll try to put it right. You can also complain directly to Tuckers Solicitors LLP under its complaints procedure.
Email: robertcashman@defencelegalservices.co.uk (I'll pass it to Tuckers' complaints process)
Post: Tuckers Solicitors LLP, Innovation Centre Medway, Maidstone Road, Chatham, Kent ME5 9FD
Tuckers will acknowledge your complaint within three working days and normally reply in writing within 21 days.
If you're still not satisfied, you can go to the Legal Ombudsman, normally within six months of the final written response: www.legalombudsman.org.uk · 0300 555 0333 · enquiries@legalombudsman.org.uk · PO Box 6167, Slough SL1 0EH.
If you're worried about a solicitor's conduct (for example dishonesty, or unfair treatment because of a disability or other characteristic), you can raise it with the Solicitors Regulation Authority: www.sra.org.uk.
Complaints about this website
For problems with the website itself (not legal work), email Defence Legal Services Ltd at robertcashman@defencelegalservices.co.uk.