Someone in custody at a Kent police station?

If someone you love has just been arrested, you're probably getting very little information. That's normal, and it isn't a bad sign. Custody staff won't discuss the case with family.

If they're being held right now, at North Kent, Medway, Tonbridge, Canterbury, Folkestone, Margate or anywhere else in Kent, I may be able to act for them. Their advice at the police station is free under legal aid, whatever they earn.

Answer the questions below. If it's something I can take on, you'll see my number at the end.

What happens at the custody desk

When someone's booked in, the custody sergeant reads them their rights. One of them is the right to free legal advice. If they ask for me by name, Robert Cashman at Tuckers Solicitors, the request goes through the Defence Solicitor Call Centre and reaches me.

You can instruct me as immediate family, but they'll still need to confirm they want me.

What I'll do once I'm instructed

  • I'll speak to them in private on the phone, and tell them not to discuss the allegation with anyone, in the cells or with officers, until we've spoken properly.
  • I'll call the officer in the case to find out what the allegation is, what they'll show me, and when they want to interview.
  • I'll come to the station, see them before the interview, and sit with them all the way through it.
  • If they agree, I'll let you know how things are going and when they might be released.

How long can they be kept?

The normal limit is 24 hours from when they arrive at the police station. For more serious offences a superintendent can extend that to 36 hours, and anything longer needs a magistrates' court. That's the maximum, not the norm. Many people are released well before then.

What I can't do

I can't tell you whether someone is in custody, trace a missing person or pass messages to them. I can't take crime reports or put you through to the police. Until I'm instructed, custody won't give me updates either. If you need the police rather than a solicitor, use the official contacts below.

This is for someone held in a Kent police station now. I can't trace a person, get a custody update for you if they haven't instructed me, report a crime or advise about an arrest that has already ended. If police want to interview you under caution, use the voluntary interview route.

Someone in custody now? Call me

Not Kent Police. For the police call 999 or 101.

Have this ready if you can

  • Their full name
  • Date of birth
  • Which police station
  • Custody record number, if you know it
  • What they've been arrested for, if you know
  • Your relationship to them
  • Whether they've already asked for another solicitor

If the person has already asked for another solicitor or the duty solicitor, that lawyer should normally be contacted. You can also write to me using the form.