Interactive Guide

Can We Help You?

Follow the flowchart below to see if our services are the right fit for your situation.

Before You Proceed

  • Immediate custody only: We handle current custody or booked voluntary interviews, not arrests from yesterday or general enquiries. We can only act if instructed by the detainee directly, or by immediate family only (parent, spouse/partner, child, or sibling, not friends) [1].
  • Existing Representation: We can't obtain information from the police if the detainee has already instructed another solicitor or requested the Duty Solicitor. The police won't discuss the case with uninstructed parties [2].
  • Juveniles (Under 18): We can accept instructions from an Appropriate Adult (parent/guardian), but the juvenile must agree to the legal representation [3].
  • Confidentiality: All communications are confidential. Communications made to get legal advice may also be protected by legal professional privilege [4].

    What we CAN do: We'll speak to you in private. The police aren't permitted to listen to our legal consultation or read our notes.

    What we CANNOT do: We can't share information with your family, friends, or employer without your express permission. We can't confirm to a caller that you're in custody unless you specifically authorise us to do so. Friends can't instruct us. Immediate family only.

    Limited Information: Please be aware that we typically receive very limited information about the allegation until we arrive at the police station. Even then, we can only disclose full details to family or friends if the client explicitly authorises us to do so.

  • No Speculative Enquiries: We can't make speculative calls to police stations to "check" on people without a valid instruction [5].

Legal References & Citations:

  1. PACE Code C 2019, Para 6.15 - Solicitor access to detainees instructed by third parties.
  2. Data Protection Act 2018 & PACE Code C - Police restriction on disclosing custody info.
  3. PACE Code C 2019, Para 3.15 / 6.5A - Rights of juveniles and role of Appropriate Adult.
  4. SRA Code of Conduct, Para 6.3 - Duty of confidentiality / Legal Professional Privilege.
  5. SRA Principles - Integrity and Professional Standards preventing unsolicited approaches.

Start Here

Who are you?

Member of the Public

1. Where is the police station?

In Kent or nearby?

2. Case Type?

Is the case at a Police Station or Court?

Police Station

Representation Check

Do they already have a solicitor or did they ask for the Duty Solicitor?

YES (Has Solicitor)

We Can't Help

We can't interfere if they have a solicitor or requested the Duty Solicitor. We can't obtain any info.

Who is Instructing?

Are you the detainee or immediate family?

I'm the Detainee

For voluntary interviews or pre-charge advice. We can help immediately.

I'm Immediate Family

We can only act if the person is happy for us to represent them.

⚠️ No speculative enquiries allowed. If unsure, we can't call the police.

Yes, We Can Help!

  • ✓ Consent: Detainee must confirm instruction on arrival.
  • ✓ Juveniles (<18): Appropriate Adult can instruct, provided juvenile agrees.
  • ✓ Confidential: All contact is private.
Magistrates / Crown Court

Representation Check

Have you already instructed a solicitor or do you have legal aid with another solicitor?

YES

We Can't Help

Unfortunately we can't help as there are strict legal rules about the transfer of legal aid.

NO - I need a solicitor

Court via Tuckers Solicitors LLP

This practice focuses on police station work. If you're charged, Legal Aid court representation is arranged through Tuckers Solicitors LLP (SRA number 592449), a handover from the police-station stage, not this practice taking over your case as a separate court firm. We can help you start that pathway and assess Legal Aid eligibility.

Legal Aid Representation

Legal Aid for court can be applied for where eligible. All Legal Aid court matters are handled by Tuckers Solicitors LLP, not as this practice taking the case over independently.

Private Client

If you aren't eligible for Legal Aid, private rates may be available through Tuckers Solicitors LLP for court representation after charge. Ask via the enquiry pathway.

Solicitor / Law Firm

What do you need cover for?

Police Station Attendance

Is the police station in Kent?

YES

We Can Help!

Expert agency cover available.

Instruct Us
NO

Too Far

I cover police stations across Kent, with longer travel time for East Kent, so call early. Not sure? Ask me and I will tell you straight away.

Ask me anyway
Magistrates Court

We Can't Help

We do NOT provide one-off Magistrates Court agency cover.

Please contact Tuckers Solicitors directly.
Contact Tuckers via our Contact pathways

Sources

  1. GOV.UK — PACE Code C 2023 (accessible text)—https://www.gov.uk/government/publications/pace-code-c-2023/pace-code-c-2023-accessible
  2. PACE 1984, section 58 — right to legal advice at the police station—https://www.legislation.gov.uk/ukpga/1984/60/section/58
  3. PACE 1984, section 76 — exclusion of confessions—https://www.legislation.gov.uk/ukpga/1984/60/section/76
  4. SRA register — Tuckers Solicitors LLP (592449)—https://www.sra.org.uk/consumers/register/organisation/?sraNumber=592449

General information only — not legal advice. While every care is taken to ensure what is stated is accurate and reflects current law and official guidance, errors may occur and the law changes. Do not rely on this page instead of advice from a qualified solicitor about your own situation. Legal services are provided through Tuckers Solicitors LLP (SRA number 592449) where applicable. If you believe something on this page is incorrect, please contact us and say you are reporting a content error.