What a Police Station Agent Actually Does — and Why It Matters at a Kent Custody Suite
When one of your clients is arrested or asked to attend a voluntary interview at a Kent police station, your firm needs someone at that custody suite who knows what they are doing. Not someone working through a checklist. Someone who has been doing this work for more than two decades and understands how it can affect the wider case.
I attend Kent custody suites as an experienced police station agent on behalf of criminal defence firms. My role is to represent your client in custody or at a voluntary interview, advise them properly before and during the interview under caution, and report back to your firm in full — so your file is court-aware from the outset.
What Instructing Firms Should Expect
When you instruct me to attend on your behalf, your client receives qualified solicitor attendance. I am not a paralegal or an accredited representative working to the minimum standard. I am a criminal solicitor since 2001, an accredited duty solicitor, and a Higher Court Advocate with full Crown Court rights. That distinction matters — particularly where the allegation is serious, disclosure is limited, or the interview strategy requires careful judgment.
I have attended every Kent custody suite and have advised more than 21,000 clients through police station proceedings. That background shapes how I approach every attendance: reading disclosure carefully, advising on prepared statements where appropriate, and recognising how particular officers at particular stations tend to conduct interviews.
Attendance Notes and Reporting Back
After every attendance, your firm receives a full written report: what was disclosed, the advice given, the full interview record, and the bail or release position. These notes are produced with an eye to how they will read later — because what is recorded at the police station stage can matter considerably if the case moves to court.
No chasing. No gaps. No ambiguity about what happened in that room.
Voluntary Interviews Require the Same Standard of Care
Firms sometimes treat voluntary interviews as lower priority. They are not. A voluntary interview is conducted under caution, recorded by police, and everything said can be used in evidence. The only practical difference from an arrest is that your client attended by appointment — which means there was time to prepare, and that preparation must be right.
The voluntary interview is frequently the first and most consequential stage of a criminal investigation. What is or is not said in that room shapes whether charges follow and what the prosecution case looks like. I cover voluntary interview attendances across Kent — from Maidstone, Sevenoaks, and Tonbridge to Medway, Canterbury, Folkestone, Ashford, and Thanet.
Bail, RUI, and What Happens Next
Attendance at the station does not end when the tape switches off. Bail conditions, release under investigation, or the possibility of being held for court all require clear advice in the moment — advice grounded in what was disclosed and what the interview produced. I provide that advice directly to your client and report the outcome to your firm immediately.
Coverage Across All Kent Custody Suites
I cover all Kent custody suites, daytime and evening, including Sevenoaks, Swanley, Tonbridge, Maidstone, Medway (Gillingham), Gravesend, Canterbury, Folkestone, Ashford, Sittingbourne, Dover, Margate, Dartford, Tunbridge Wells, and Bluewater. Legal Aid and private rates are both available. To discuss cover arrangements for your firm, call 01732 247427.
For Individuals: Your Advice Is Free — and You Should Not Go In Alone
If you have been arrested or asked to attend a voluntary interview at a Kent police station, you have a statutory right to free independent legal advice under the Police and Criminal Evidence Act 1984 (PACE). That advice is funded through Legal Aid at the police station stage and is not means-tested. You do not need to be on a low income. Everyone in that situation is entitled to a qualified solicitor.
In many cases, your solicitor will instruct an experienced agent to attend on their behalf — and you will receive exactly the same standard of advice and representation. If you do not yet have a solicitor, or if you need someone at the station urgently, call 01732 247427. You should not walk into that interview room unprepared.
Get in Touch
To discuss police station agent cover for your Kent firm, or to arrange immediate police station advice, call 01732 247427. Extended-hours availability across all Kent custody suites.