Introduction
When someone is detained at a Kent police station, arranging a solicitor quickly can help protect their rights before interview. This guide explains what information helps, who can make contact, and how the Defence Solicitor Call Centre process works.
Police Station Agent is a private defence website operated by Robert Cashman — NOT Kent Police. Legal services are delivered through Tuckers Solicitors LLP (SRA ID: 127795).
Key takeaways
- The detainee can ask custody staff to contact a solicitor at any time.
- Immediate family may help arrange advice when someone is in current custody.
- Useful details include name, date of birth, station, and custody record number.
- Telephone 01732 247427 for urgent custody — do not rely on email.
Asking from inside custody
A detainee can tell the custody officer they want legal advice at any time. Custody staff should contact the Defence Solicitor Call Centre (DSCC) to arrange a duty solicitor. The detainee may request Robert Cashman, Tuckers Duty Solicitor.
Help from immediate family
Parents, spouses, civil partners, children, and siblings may contact us when someone is in current custody. Friends and extended family cannot instruct on someone else's behalf. The detainee must still confirm they want legal advice. See immediate family rules.
Information that helps
- Full name and date of birth of the detainee
- Police station — confirm the custody suite (e.g. North Kent/Gravesend, Tonbridge, Medway)
- Custody record number — the detainee can ask the custody officer
- DSCC reference — if already allocated when you contact us
Read custody record numbers and DSCC references explained and DSCC support page.
Urgent contact
For someone in custody now, telephone 01732 247427. Text 07535 494446 only if you cannot call. See someone in custody now.
Voluntary interviews
If you have a booked voluntary interview, you can still arrange free legal advice in advance. Early contact allows time to review disclosure. See voluntary interview advice.
Further information for detainees and family
If you or someone you know faces police station attendance in Kent, remember that legal advice at the police station is free for most people being interviewed. You do not have to answer police questions without advice. A solicitor is independent of the police and bound by confidentiality.
Immediate family may help arrange a solicitor when someone is in current custody, subject to the detainee confirming they want legal advice. Call 01732 247427 or text 07535 494446. Ask for Robert Cashman, Tuckers Duty Solicitor. Attendance is subject to availability.
See your rights in custody, someone in custody now, and free police station advice in Kent.
Related guides in Kent
- Voluntary Police Interview Letter in Kent
- Is Police Station Legal Advice Free in Kent?
- Police Station Rep Near Me in Kent
- Maidstone Voluntary Interviews (Custody Closed)
- Canterbury Custody Legal Advice
- Sevenoaks Voluntary Interview Advice
- Folkestone Custody Legal Advice
- Qualified Duty Solicitor vs Police Station Rep
- Police Warrant or Arrest in Kent
- No Further Action After Police Interview
- North Kent (Gravesend) custody advice
- Tonbridge custody and interviews
- Medway custody legal advice
- Kent custody after arrest
- Released under investigation (RUI)
- When to ask for a solicitor
- Immediate family instruction
Minimum information for a usable instruction
Custody staff need a client name and date of birth to locate the detainee. Your instruction should include:
- Full client name and date of birth
- Police station and custody record number (if known)
- DSCC reference where available
- Offence summary or investigation type
- Any vulnerability, language, or medical notes
- Fee earner contact and billing reference
Telephone 01732 247427 for urgent custody. For booked voluntary interviews, email or call with date, time, station, and allegation summary.
Who can instruct on behalf of a firm
Instructions must come from the criminal defence firm with conduct of the matter — a fee earner, accredited representative, or properly authorised admin under firm procedures. Immediate family cannot instruct on someone else's behalf unless the detainee confirms they want legal advice; friends cannot instruct at all. See our scope FAQ.
After attendance — what the firm should receive
Written notes should allow the fee earner to advise on next steps without reconstructing the station visit: disclosure received, private consultation summary, advice given, interview approach (answers, no comment, prepared statement), outcome (charge, bail, RUI, NFA), and any bail conditions or return dates. Agree delivery method and turnaround when establishing a cover relationship.
Need legal advice at a Kent police station?
Call 01732 247427 for current custody or a booked voluntary interview. If you cannot call, text 07535 494446.
Ask for Robert Cashman, Tuckers Duty Solicitor — the DSCC have our details. Legal services are provided by Tuckers Solicitors LLP (SRA ID: 127795).
Contact Police Station Agent · Someone in custody now · Free police station advice in Kent
Conclusion
If someone is in Kent custody now, call 01732 247427 or text 07535 494446. Ask for Robert Cashman, Tuckers Duty Solicitor. Attendance is subject to availability.
Sources
- GOV.UK — If you're arrested: your rights
- PACE 1984, section 58 — right to legal advice
- SRA register — search for Tuckers Solicitors LLP (SRA ID 127795)
- DSCC and custody record support (Police Station Agent)
- Someone in custody now (Police Station Agent)
General information only — not legal advice about any individual case. Legal services are provided by Tuckers Solicitors LLP (SRA ID: 127795).